category a
1.1 The General Terms and Conditions below apply to all offers and transactions of Afrokoza Food. Prices are subject to change.
1.2 By making an order, the consumer expressly accepts the applicability of these General Terms and Conditions.
1.3 Deviations from that stipulated in these Terms and Conditions are only valid when they are confirmed in writing by the management.
1.4 All rights and entitlements stipulated for Afrokoza Food in these General Terms and Conditions and any further agreements will also apply for intermediaries and other third parties deployed by Afrokoza Food.
2.1 The restaurant guarantees that all the food and products offered meet the standards of the concept.
2.2 If there are any complaints, the management needs to be informed immediately. Appropriate actions will be taken as soon as possible.
3.1 Afrokoza Food expressly reserves the right to change the prices, in particular if this is necessary as a result of statutory or other regulations.
3.1 All prices are indicated in Turkish lira, including VAT.
3.3 In certain cases, promotional prices apply. These prices are valid only during a specific period as long as stocks last. No entitlement to these prices may be invoked before or after the specific period.
3.4 Delivery charges are determined by distance and this charges maybe required to be paid in cash or transfer to our account number.
category b
4.1 Afrokoza Food is entitled to cancel or change the date of an event. Should this happen, Afrokoza Food will attempt to provide a suitable solution. If an event is cancelled or postponed, Afrokoza Food will do its utmost to inform you as soon as possible. However, Afrokoza Food cannot be held responsible for refunds, compensations or for any resulting costs you may incur in related goods or service.
4.2 Before confirming your ordering, always check carefully that you have ordered the correct food\grocery. Wrongfully ordered food\grocery are not refundable.
4.3. All purchases are final.
5.1 All prices are including VAT.
5.2 Methods of payment we accept for now are: Cash and Transfer (Pay-on-Delivery) to this account number below:
BANK: UBA
BANK NAME: AFRO KOZ INVESTMENT LTD
ACCOUNT NUMBER: 1024711853
5.3 You will not receive confirmation of your definitive ordering until your payment has been approved.
6.1 If one or more of the provisions in these Terms and Conditions or any other agreement with Afrokoza Food are in conflict with any applicable legal regulation, the provision in question will lapse and be replaced by a new comparable stipulation admissible by law to be determined by Afrokoza Food.
6.2. We implore our customers and intending ones to contact us via our mail info@afrokozafood.com or our WhatsApp: +905525442520 if you have any issue concerning your orderings or to get more information. Much thanks!
